Clear is kind. Unclear is unkind. ~Brené Brown

Most miscommunications and blow-ups happen because we enter into a tricky conversation without much thought. We’re angry, or frustrated, or overwhelmed – so we fire back words that don’t truly reflect what we feel, nor how we want to show up in the world. 

We react first, and process later. We let our emotions rule before we can even stop and consider what we think and feel about the situation, and how we best want to handle it. 

As leaders though, we will be faced with tricky and sticky conversations again and again. How we show up for them matters and with practice, we can get better at this.

And it always, always starts with this one question. 

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